Privacy Policy

Privacy Policy

Last Updated: February 02, 2025

This notice describes how Texas Bio Clean LLC (henceforth "we", "us", or "our") describes how we collect, store, use, access, and/or share (henceforth "process") any information you provide when you:

• visit our website at https://txbioclean.com
• engage with us in other ways, including sales, marketing, or events
• communicate with use via email, text message (SMS), or telephone

Reading this Privacy Notice will help you understand your rights and choices. If you have questions or concerns, please contact us at privacy@txbioclean.com.

What information do we collect?

We collect information provided by you, including first and last names, addresses, phone numbers, and email addresses. We DO NOT collect sensitive information or Personally Identifiable Information beyond the information you provide, which is required to make contact with you in order to arrange service provision.

Any personal information you provide must be true, complete, and accurate, and you must notify us of changes to your personal information.

How Do We Process and Use Your Information?

We process your information to provide and facilitate the provision of services to you, as well as to response to inquires, provide notifications, and communicate regarding services we provide you, including the resolution of issues or disputes that may arise. We do not keep your information for marketing purposes.

In the case of text messaging (SMS), you may opt out by responding to any message with 'STOP' or by calling our office at 214-843-1975 and informing us you prefer not to receive text messages. You may also opt out of text messaging by emailing privacy@txbioclean.com.

When and With Whom Do We Share Your Information?

We may share your information with sub-contractors and business affiliates as necessary to provide services in a timely, satisfactory, and complete fashion.

We do not sell, share, or provide access to your information to any third party, except where required to cooperate with law enforcement or by court order. We require affiliates and sub-contractors comply with this policy without exception.

How Long Do We Keep Your Information?

Any information provided by you on our website or collected electronically via our website is deleted within five (5) days.

Electronic and paper records related to service provision, contracts, and communication regarding same are kept indefinitely in a physically secure location which is not publicly accessible or accessible via the Internet.

How can you review the information we have collected about you?

Copies of records related to services provided are provided at contract signature time. Additional copies may be obtained for a fee. Please email privacy@txbioclean.com for more information.